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cPanel is a backend administration interface that makes it easy for you to manage your website
Easy to use, friendly interface
Website building tools included
Create new email accounts easily
Easily create and manage databases
We are more than just a hosting company
We offer a range of additional services that will help your website to succeed online
Website Design
A unique website design is a great way to ensure your visitors remember your business brand. We have web design packages to suit all budgets.
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SEO Services
Getting noticed on the internet can be hard. We offer Search Engine Optimazation services so that your site gets picked up in popular search engines like Google.
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Domain Services
From buying a domain, transferring a domain or even selling a domain, we offer services to help you do it. We also offer automatic tools for domain watching.
Learn More »Frequently Asked Questions
To help you make an informed decision, we've compiled a list of our most frequently asked questions relating to the products and services listed on this page.
If you can't find the answer to your question or if you would like more information about it, please feel free to contact us at any time and we'll be happy to help you.
Submit Your Questions You should always keep backups of your website — there's no other way to prepare for the unexpected. Indiaaccess gives you two
options for backups:
Automatic Backup:
Automatic daily backups for your websites and databases
Automatic integration with your Indiaaccess hosting (minimal-to-no setup required)
Restoring your entire hosting account or individual files
Storage for your last 30 backups
Backups on demand
Database backups
Manual backups in cPanel
From the cPanel home page, in the Files area, click Backups.
In the Download a Home Directory Backup area, click Home Directory.
If you have any databases you should also download a backup of them by clicking the database's name in the Download a MySQL Database Backup area.
Automatic Backup:
Automatic daily backups for your websites and databases
Automatic integration with your Indiaaccess hosting (minimal-to-no setup required)
Restoring your entire hosting account or individual files
Storage for your last 30 backups
Backups on demand
Database backups
Manual backups in cPanel
From the cPanel home page, in the Files area, click Backups.
In the Download a Home Directory Backup area, click Home Directory.
If you have any databases you should also download a backup of them by clicking the database's name in the Download a MySQL Database Backup area.
You can upload your website files directly through cPanel. This will publish your website live on the internet.
Preparing your files
Uploading more than one file? You can save yourself a lot of time by creating a ZIP file on your computer with all of your website files. This is because the file manager in cPanel can only upload one file at a time.
Upload your files
In your cPanel dashboard, under Files, click File Manager.
If an option window displays, select the directory you want to open, and then click Go
Note:cPanel uses public_html as the root directory of your primary domain name's website. If you want to upload your website to the internet, this is where you should start. If you want to upload a website for a secondary or add-on domain, you should first verify your website's root directory.
Navigate to the directory where you want to upload the file.
Click Choose File, locate the file on your local machine, and then click OK.
After you upload the file you want, click Back to...
Repeat these steps for any other files you want to upload.
Next Steps
Now that your website is uploaded, you can visit your website by navigating to your domain in your web browser.
If you used this guide to upload a ZIP file, you can unzip that file with the file manager.
Preparing your files
Uploading more than one file? You can save yourself a lot of time by creating a ZIP file on your computer with all of your website files. This is because the file manager in cPanel can only upload one file at a time.
Upload your files
In your cPanel dashboard, under Files, click File Manager.
If an option window displays, select the directory you want to open, and then click Go
Note:cPanel uses public_html as the root directory of your primary domain name's website. If you want to upload your website to the internet, this is where you should start. If you want to upload a website for a secondary or add-on domain, you should first verify your website's root directory.
Navigate to the directory where you want to upload the file.
Click Choose File, locate the file on your local machine, and then click OK.
After you upload the file you want, click Back to...
Repeat these steps for any other files you want to upload.
Next Steps
Now that your website is uploaded, you can visit your website by navigating to your domain in your web browser.
If you used this guide to upload a ZIP file, you can unzip that file with the file manager.
You can create MySQL databases on your hosting account for your websites to use.
To Set Up a Database for Your Website
Log in to your cPanel account.
In the Databases section, click MySQL Database Wizard.
In the New Database field, enter a name for your database, and then click Next Step.
Note: Your database name must be unique in our system. If you get an error message stating 'The database example_name already exists,' then click Go Back, and choose a new database name.
Complete the Username, Password, and Password (Again) fields, and then click Create User.
Select the privileges to grant the user, and then click Next Step.
To Set Up a Database for Your Website
Log in to your cPanel account.
In the Databases section, click MySQL Database Wizard.
In the New Database field, enter a name for your database, and then click Next Step.
Note: Your database name must be unique in our system. If you get an error message stating 'The database example_name already exists,' then click Go Back, and choose a new database name.
Complete the Username, Password, and Password (Again) fields, and then click Create User.
Select the privileges to grant the user, and then click Next Step.
If you backed up or exported a database to a SQL file, you can import it into one of your hosting account's MySQL databases through phpMyAdmin.
Note: The phpMyAdmin interface only lets you import 8MB of data at one time. If you need to import more than 8MB, we recommend breaking up the file into 8MB pieces.
To Import SQL Files into MySQL Databases Using phpMyAdmin
Access your database via PHPMyAdmin (Web & Classic / cPanel / Plesk / Managed WordPress).
(cPanel only) On the left, click the database you want to use.
Go to the Import files tab.
Click Browse, locate the SQL file on your computer, click Open, and then click Go.
This runs the SQL file and updates the database as specified in your SQL file. It might take several minutes to restore the database.
Note: If you receive an error message stating "Script timeout passed, if you want to finish import, please resubmit same file and import will resume" you can immediately select the same file to import and continue the restore where it left off.
After the database restores, make sure your connection strings are up to date.
Note: The phpMyAdmin interface only lets you import 8MB of data at one time. If you need to import more than 8MB, we recommend breaking up the file into 8MB pieces.
To Import SQL Files into MySQL Databases Using phpMyAdmin
Access your database via PHPMyAdmin (Web & Classic / cPanel / Plesk / Managed WordPress).
(cPanel only) On the left, click the database you want to use.
Go to the Import files tab.
Click Browse, locate the SQL file on your computer, click Open, and then click Go.
This runs the SQL file and updates the database as specified in your SQL file. It might take several minutes to restore the database.
Note: If you receive an error message stating "Script timeout passed, if you want to finish import, please resubmit same file and import will resume" you can immediately select the same file to import and continue the restore where it left off.
After the database restores, make sure your connection strings are up to date.
The root directory of your website is the content that loads when visitors access your domain name in a Web browser. The most
obvious consequence of this is that you need to put your "index file" in your website's root directory for visitors to see your site at all.
Website-related applications might also need to know your website's root directory.
Your website's root directory depends on whether the domain name is your primary domain name or another type.
Your primary domain name's root directory is /public_html.
Secondary and subdomain names' root directories were specified when they were set up. You can find them listed in cPanel.
To Find Secondary (Addon) and Subdomains' Root Directories
Log in to your cPanel account.
In the Domains section, click either Subdomains or Addon Domains, depending on the type of domain you're using.
The root directory displays in the Document Root field.
Website-related applications might also need to know your website's root directory.
Your website's root directory depends on whether the domain name is your primary domain name or another type.
Your primary domain name's root directory is /public_html.
Secondary and subdomain names' root directories were specified when they were set up. You can find them listed in cPanel.
To Find Secondary (Addon) and Subdomains' Root Directories
Log in to your cPanel account.
In the Domains section, click either Subdomains or Addon Domains, depending on the type of domain you're using.
The root directory displays in the Document Root field.
To Configure Filezilla for FTPS Explicit
Open Filezilla.
Click Open the Site Manager.
Click New Site, and then in the My Sites section enter the domain name.
In the Host field, enter the domain name.
From the Encryption list, select Require explicit FTP over TLS.
From the Logon Type list, select Normal.
In the User field, enter your username.
In the Password field, enter your password.
Go to the Transfer Settings tab.
In the Transfer Mode section, select Passive, and then click OK.
To test the connection, click Open the Site Manager, and then select the domain name.
Click Connect, and then click OK.
Refer Snapshot also.
Open Filezilla.
Click Open the Site Manager.
Click New Site, and then in the My Sites section enter the domain name.
In the Host field, enter the domain name.
From the Encryption list, select Require explicit FTP over TLS.
From the Logon Type list, select Normal.
In the User field, enter your username.
In the Password field, enter your password.
Go to the Transfer Settings tab.
In the Transfer Mode section, select Passive, and then click OK.
To test the connection, click Open the Site Manager, and then select the domain name.
Click Connect, and then click OK.
Refer Snapshot also.
