What are some common error messages and what do they mean?

 

Description:

What are some common error messages and what do they mean?
 

Solution:

If you get these errors from a browser when viewing YOUR WEB SITE please contact Technical Support via support@indiaaccess.com .

401.1 Unauthorized: Logon Failed.
This means that your login and password may not be correct. Check to make sure that you've entered them correctly. If you are entering them correctly and are still getting this error please contact Technical Support. Be sure to include a copy of the error as well as your login and password.

401.3 Unauthorized: Unauthorized due to ACL on resource.
This means that you do not have rights to this area. This error usually occurs if a password-protected directory was not set up correctly. Please contact Technical Support and include a copy of the error as well as your login and password.

404 File Not Found.
The file does not exist. This can be caused by misspelling the name of the page, moving a page and forgetting to change the link, deleting a page and forgetting to remove the link, etc. Make sure that the file exists and is in the proper place.

500 Internal Server Error.
Many things can cause this error. Before you contact Technical Support please be sure to wait a few minutes and try the page again. Most times an Internal Server error is a brief problem lasting only a few minutes. If the error continues contact Technical Support.

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